Returns & Exchanges
We want you to be completely satisfied with your premium audio experience, which is why we offer a 30-day return window for all Edifier products in their original condition. If your sound experience isn't perfect, our streamlined process ensures a quick resolution for refunds or replacements.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely place the Edifier product in its original retail packaging, including all cables, manuals, and accessories to ensure a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Inspection and Refund
Once our technicians verify the item's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing